Privacy Policy

1. Information We Collect

When you book a ride with Festive Rides, we collect:

• Personal Information: Name, email address, phone number
• Booking Details: Pickup address, destination address, time slot, number of passengers
• Special Requirements: Any accessibility or special needs you provide

2. How We Use Your Information

We use your information to:

• Confirm and manage your ride booking
• Send you booking confirmations and updates via email
• Coordinate pickups and drop-offs with our drivers
• Contact you in case of schedule changes or emergencies
• Improve our service

3. Information Sharing

We do NOT sell your personal information. We may share your data with:

• Our Drivers: To facilitate your ride (name, phone, pickup/destination)
• Service Providers: Email service (Resend) and database (Supabase) for operational purposes
• Legal Requirements: If required by law or to protect safety

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase (cloud database) and Resend (email service) which comply with international security standards.

5. Data Retention

We retain your booking information for 30 days after the service date for operational purposes. After this period, your personal data will be anonymized or deleted.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Cancel your booking

7. Cookies and Tracking

This website does not use cookies or tracking technologies. We do not track your browsing behavior.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: sammipetersen1720@yahoo.co.nz